WHC Coalinga adds Telehealth Access to support students' health needs

TimelyMD developed its proprietary TimelyCare technology to offer students a 24/7 extension of campus health and counseling center resources as easy and convenient as making a video or phone call. Through the TimelyCare app on their phone or other devices, WHCC students can now select from a wide-ranging menu of virtual care options from licensed physicians and counselors in all 50 states – at no cost to them and without the hassle of traditional insurance – including: 

• On-demand medical care
• Appointment-based medical care
• On-demand mental health support (TalkNow)
• Appointment-based mental health counseling

TimelyCare allows students to see the profiles, faces, and specialty care details of a diverse range of licensed physicians and counselors available to them. They can choose to meet with a specific provider or select the first available. Typical consultations begin within 5-10 minutes – less than the amount of time it takes to walk across campus.

“TimelyCare enhances campus resources by making health care more readily available to students whenever and wherever it’s convenient for them,“ said West Hills College Coalinga Vice President of Student Services, Angela Tos. “We hope adding this service for our students will help limit the spread of illness on campus, reduce the stigma of mental health counseling, and grant peace of mind to students and their families.”

Demand for teletherapy visits skyrocketed during the COVID-19 pandemic and remains high even as everyday activities resume. More than 60 percent of students who have sought mental health support from TimelyMD said they would have done nothing if the service were not available to them.

“Similar to food delivery apps or contactless payment, students might not have tried telehealth before the pandemic, and now they can't imagine life without its ease of use, convenience and immediacy,” said Luke Hejl, TimelyMD CEO and co-founder. “Studies have shown that one of the best ways to keep students engaged, enrolled, and on track to graduation is to keep them physically and mentally healthy. Through TimelyCare, we are proud to deliver best-in-class virtual care to help West Hills College Coalinga students thrive.”